At The GCC Academy, we are committed to safeguarding your personal information and ensuring transparency about how we collect, use, and protect your data. This Privacy Policy outlines the types of information we collect, the purposes for which we use it, and your rights with respect to your personal data.
2. Information We Collect
We collect both personal and non-personal information from you when you interact with our services. This may include:
Personal Identifiers: such as your full name, email address, phone number, and mailing address.
Account Information: including usernames, passwords, and preferences.
Usage Data: including your IP address, browser type, pages visited, time spent, and technical data gathered via analytics tools and cookies.
Transactional Data: including purchase history, payment method (note: we do not store full credit card information), and other details related to your activity on our platform.
3. How We Use Information
We use the information we collect for a variety of legitimate business purposes, including to:
Provide, operate, and maintain our services.
Improve, personalize, and expand our platform.
Process transactions and manage your account.
Send you technical notices, updates, and administrative messages.
Enhance security, prevent fraud, and enforce our terms and policies.
Comply with legal obligations and regulatory requirements.
4. Legal Basis for Processing
If you are located in a jurisdiction such as the European Economic Area (EEA), we process your personal information under one or more of the following legal bases:
Your consent.
To perform a contract with you.
To comply with legal obligations.
To pursue our legitimate business interests, provided they are not overridden by your rights and freedoms.
5. Data Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. We may share your data with:
Service providers who perform services on our behalf (e.g., payment processors, hosting providers, analytics partners) under strict confidentiality obligations.
Legal and regulatory authorities when required by law, regulation, legal process, or governmental request.
In connection with a business transaction, such as a merger, acquisition, or sale of assets, provided appropriate safeguards are in place.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to provide functionality, analyze traffic, and personalize content. You can control cookie preferences through your browser settings. For more details, please review our Cookie Policy.
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy legal, regulatory, tax, accounting, or reporting requirements. We may anonymize your data for research or statistical purposes, in which case it is no longer considered personal data.
9. Your Data Rights
Depending on your location, you may have the right to:
Access, correct, update, or delete your personal data.
Object to or restrict our processing of your data.
Withdraw consent at any time, where processing is based on consent.
Receive a copy of your data in a portable format.
Lodge a complaint with a data protection authority in your jurisdiction.
To exercise your rights, please contact us using the details below.
10. International Data Transfers
Your information may be transferred to and processed in countries outside your jurisdiction, which may not provide the same level of data protection. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by regulatory authorities.
11. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.
12. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be reflected by updating the "Effective Date" at the top of this page. We encourage you to review this page periodically to stay informed of our practices.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our privacy team at [email protected].